Forum Discussion

KTBATH's avatar
KTBATH
Joining in
3 years ago

Re: OOPs. we couldn’t connect to Virgin box1

Hi there, I'm having exactly the same problem, when I try to access a recording from the main 360 box to watch on the mini box. It came up with OOPs. We couldn’t connect to Virgin TV 1. I called out ...
Lee_R's avatar
Lee_R
Icon for Forum Team rankForum Team
3 years ago

Hi KTBATH thanks for posting and welcome back to our community.

Sorry to hear you've been having issues connecting between your TV boxes and for any inconvenience this may be causing you. Have you had the opportunity to follow the advice and steps suggested from the fantastic TVSteve?  Thanks for this advice:-)  If you do need further assistance, KTBATH, please do get back to us.

Regards

Lee_R

KTBATH's avatar
KTBATH
Joining in
3 years ago

Hi Yes I followed the advice from TVSteve and so far it seems to be working OK, thanks for following this up.

Regards,

Keith

  • Paulina_Z's avatar
    Paulina_Z
    Forum Team (Retired)
    3 years ago

    Hi KTBATH,

    Thanks for coming back to us about this and glad to hear that the advise provided by our community members helped resolve this issue! 😊

    If there's anything else we can do to help, please let us know so that we can look into this further for you.

    Thank you!