Poor picture quality on 360

[Tubblecakes]

As the title suggests…. Have really poor picture quality across all channels. I had poor picture quality on my old TV and stupidly thought it was my TV which is why I had such bad quality so purchased a new LG OLED TV and no difference at all. 

 

 

My dad has a 10 year old basic TV and is with Sky and his picture quality is exceptional. 
All HD channels are like watching SD, I’ve tried amending the resolution on the settings which makes no difference. Only time I get a good quality picture is when I’m watching on one of the apps such as Prime or Netflix. Few pictures of the picture quality I’m getting - all of this is on HD channels. 

[Tubblecakes]

Sorry to jump on this thread as I am interested in this too, as I have the same issue as you. Treat myself to a top of the range OLED LG TV too and the picture quality is just awful with virgin! My dad has a 10 year-old telly from John Lewis and use the sky and the picture is like watching in 4K. This was in HD watching the MotoGP this weekend with virgin. Truly awful! 

 

[Tubblecakes]

Sorry I know I’m not the original poster but assume he’s having the same problem as me, my TV picture is awful even in HD - the picture I posted above of the Moto GP was from the TNT HD channel! 

[Tubblecakes]

To add to that, Netflix apps / Prime etc all an exceptional picture. Just anything on the box is crap. 

[Smevster]

Have you tried switching the tv360 box off and back on? Or rebooting it? I've had similar issues when I switch off my tv leaving the 360 box on and then switch the tv back on. It's like it breaks some connection. Switching the 360 off and back on fixed those issues for me.

[Tubblecakes]

Yep, unfortunately no good. Have restored to factory settings too and still no better. 

[J40wds]

Hi Thx for the reply, haven’t tried power off all together as it was just installed I always switch both tv and the box off with the remote. I’ll try any suggestions 

[japitts]

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@Tubblecakes wrote:

To add to that, Netflix apps / Prime etc all an exceptional picture. Just anything on the box is crap. 

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Just to clarify, do you mean that viewing streaming apps on your TV360 is OK, and this problem only affects broadcast channels? The second part of your statement seems to suggest otherwise.

[Tubblecakes]

Anyone able to assist? This is the football this evening in HD. 

 

[Davedoubledecks]

I recently had virgin installed from Sky and my sky sports are just SD and movies are HD. To make my picture a bit better i selected the resolution from auto to 1080i or 1080p on the 360 box as I know the box is rubbish at upscailing to 4K.

this may help.