on 24-03-2024 21:27
Just moved over from sky to virgin. Got a 360 box that constantly makes a noise even when in standby. I'm finding it really annoying and can hear it sometimes even when watching TV. Is this normal?
on 24-03-2024 20:11
I've found a solution. Noise of the box was driving me mad. Go to settings and adjust start up mode to eco. Turn off. After about 5 mins the box will completely shut down and bring silence again. Will take a while to start up, but worth it if the noise is affecting you.
on 24-03-2024 21:10
Forget that. Looks like it was rebooting. It's turned itself back on and is still noisy.
on 25-03-2024 08:02
A TV box that's restarting of its own accord anything more than occasionally and overnight, has a fault somewhere.
You can call that in, or wait for the forum staff to pick this post up.
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on 27-03-2024 11:06
Hi @Mattswe 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having and that you feel this way 😔
Would you describe the noise as being clicking/clunking/whirring?
If so, can you please advise if you're experiencing recording or playback issues?
Please pop back to us at your earliest convenience.
Thank you for your support @japitts 👍
Regards,
Daniel