I have 2 virgin 360 boxes. The main one upstairs and 2nd downstairs. Both boxes will not connect to each other unless the one in the other room is switched on. So I can’t watch recordings from one box on the other. Google suggests boxes need to be on active start which they are. So no idea what the problem is?
It's possible that the link between them has been lost which can be rectified by rebooting your hub and both 360's so they perform a new handshake.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
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Welcome to our community forums and thank you for your first posts. Sorry to hear you are having issues with your TV boxes not connecting. Just to confirm have you tried the advice given by @newapollo? If so does the issue persist? Please let us know and we will do our best to help.
