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Channel 4 App

cmarais
Joining in

Good morning 

Is anyone else's Channel 4 only showing a blank screen? How do I fix it? 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi cmarais 

No problems with the app here on Teesside.

Are you able to see the programs titles when you launch the Ch4 app?  If so do the adverts play and then you get a blank screen?

Any other apps affected?

Have you tried rebooting the 360?

Have you used the /check-services/   function? You can also a run a test on your equipment from there. 

If nothing is showing  you could also try the automated Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Steven_L
Forum Team
Forum Team

Hey cmarais,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with the Channel 4 app, have you been able to get your issues resolved or has anything changed since you last posted? 

Kind Regards,

Steven_L