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CS3400 Error message

Dazeasty
Tuning in

When trying to access my recordings i get a 'Content unavailable' CS3400 Error message, i've unplugged everything and restarted but still got the issue, any advice please?

2 REPLIES 2

Chris_R_CNRvmc
Joining in

Same here. Happening from this evening, although tried to get help from CS in last few days due to hard drive failing on the TV box, including code CS2217. Have lost recordings around 10 times in last year or so, but increasingly more in last couple of months. Arranged for call-back, but missed them both as I was at work and now I have voicemail advising I need to put new call request in!

SCA1972
Very Insightful Person
Very Insightful Person

 


@Dazeasty wrote:

When trying to access my recordings i get a 'Content unavailable' CS3400 Error message, i've unplugged everything and restarted but still got the issue, any advice please?


VM are aware of this issue and it is being investigated. It is an issue upstream of your box, so restarting it won’t help. I also have the issue and have resorted to my TVs iPlayer app to watch at least one of the programmes I recorded.

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Scott

My setup: VM TV 360 box, M350 Fibre broadband with Hub 3. Telewest/VM user since 2001.

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