CS2004 Error

[carsmark1001]

I get a CS2004 error code and cannot watch any live TV.

I have unplugged all coax cables and re connected 

rebooted and factory reset the 360 box

checked all other connections 

still getting the same issue

[carsmark1001]

in addition, my internet connection has also been playing up and is intermittently very very slow.

[1701-e]

Check for an outage in your area on My Virgin media via your phone 

[carsmark1001]

Thanks but no outage and tbh it's been like it for a week or so but hadn't got around to unplugging and resetting everything until today.

[1701-e]

Ring faults as there's an issue with your BB 

[Tom_W1]

Hi @carsmark1001 thanks for your post although we're sorry to hear of the concerns you've raised here.

We have looked into this and can see that your services do appear to be working, so it does seem like what issues you were facing are now resolved which is great news.

If you do need further help however, please don't hesitate to let us know!
Many thanks