Audio out of sync

[chrispy1]

Recently I've noticed that when watch programs that the audio is slightly out of sync with the video. It's only about a second but it can be annoying watching someone speak the voice stops but the lips are still moving.
I've rebooted the box a couple of times but has made no difference.

Any suggestions please.

[roy247]

Have you tried the different sound settings in Audio & Video.

Settings > Audio & Video > Audio output has three options:-

Follow Content
PCM 5.1 (HDMI only)
PCM 2.0

[chrispy1]

I had tried them and they made no difference.
But look again I noticed another setting, Audio delay. Tried that at 20ms and that seems to have sorted it. At the moments.

[roy247]

Let's hope that works 🤞

[chrispy1]

Thanks

[Travis_M]

Hi @chrispy1 

Thanks for your post and sorry to hear about the issue!

Glad to hear the change has managed to make a difference, keep us updated if this changes.

Regards

[chrispy1]

Live programs it seems to have but sometime recording are out of sync. There don't seem to any pattern to it sometimes it OK sometimes it's not. Doesn't matter what channel.

[Joseph_B]

Hey @chrispy1,

Thanks for getting back to us, if you could make note of any recordings it is happening on so that we can go about reviewing this for you. 

Joe

[Colinjuk]

Happens to me too. Quite often, very annoying.  You have to pause then press the stop button then go up and back down a channel to sort it

[Sph1892]

Hi,

connect your soundbar by fibre optic not HDMI, then select optical as the output. 

thank me later.