Apps not launching

[eeelaitch]

Does anyone have any problems getting into apps? It says they’re not launching on and off, with error code CS2400

[John_GS]

Hi @eeelaitch 

Thanks for posting and welcome back to the community.

Can you turn the TV box off at the wall, check all the cables are firmly plugged in to the TV box, and then turn it back on and try the app again.

Let us know how you get on.

Best wishes.

[eeelaitch]

Hi, 

when I turn everything off the apps do work again. But surely I shouldn’t have to do this every time I want to use any of the apps? Seems a bit long winded. 

[Chris_W1 · Accepted solution]

Hi eeelaitch, thanks for the message. 

I have checked the ticket and there is no update at present and this is still being investigated. 

Chris.

[BlueGT]

All my Apps and Prime were fully accessible as of last night. I didn’t do anything they just reappeared.