Forum Discussion

Ames78's avatar
Ames78
Tuning in
2 months ago

Apps not launching

The apps on the home screen are not launching. 

Constantly getting an error message. Have tried switching the tivo box off and waiting before switching back on. Have checked wifi. 

Any ideas? 

  • roy247's avatar
    roy247
    Superstar
    2 months ago

    What's the error messages and are they app specific or the same for all apps. Can you watch catch up TV from the TVGuide or is that the same.

    You say TiVo but have posted on the 360 board, a TiVo V6 and 360 box use different software so the 360 isn't a TiVo box.

     

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    2 months ago

    Hi Ames78, thank you for your post.

    We're sorry to hear about the problem you've been having 😔

    If you could please answer the questions asked by roy247 and clarify what type of set-top box you have, we can take things from there.

    General advice on how to fix TV issues can be found here. 

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel