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5.12 - blue light on standby

SteNix2020
Up to speed

Since the 5.12 update the standby light has turned blue is this intentional - Box is operating fine.

 

 

[MOD EDIT: Subject title changed for clarity]

10 REPLIES 10

newapollo
Very Insightful Person
Very Insightful Person

Hi @SteNix2020 

My boxes updated to 5.12 overnight and the standby light on both boxes is still white.

I've just replied to another thread < here> where the customers standby is  also  blue.

I put it down to the LED fading, however I'll ask in the VIP forum as around 3 years it was changed from light blue to red

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

The light is still white when On but when box is off light is now blue. The box is less then 12 months old and before this update was the standard Red - as I said box operation is normal . 

newapollo
Very Insightful Person
Very Insightful Person

Hi again @SteNix2020 

Thanks for the further clarification. Mine is still red when off.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi there @SteNix2020 

Thank you so much for your post and welcome back to the community forums.

I'm so sorry to hear that you are facing this issue but let me send across a private message and we can take a closer look. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

Nothing to do with ageing, new 360 main box installed today and blue standby led

Stv700
Tuning in

Yes my LED has gone from a nominal Red in standby to Blue too. I don't know if Virgin give any notes with their Firmware updates as they seem to keep their cards close to their chests on other technical issues I've unfortunately found.

No doubt someone has changed it by accident or by design in the Firmware update as those led's appear to be the multiple colour type, also indicated by the V3 modems 'powered on'  "Cream" colour of choice.

andys75
On our wavelength

why is my standby light has turned blue from red  

johnasimmons
Superfast

It's gone back to red overnight here

Mine has also reverted back to Red when in standby mode. Thanks for VM for reaching out but the issue seems to have resolved it self.