Virgin Media Community

[Jeffgrant]

Hi All,

Lost picture on the 360 mini box last week, but still plays sound.

Restarted box and the welcome splash still comes up but screen goes blank afterwards and no menus come up either.

Tried a different HDMI with no success.

Thanks

[Kain_W]

Hi there Jeffgrant,

Thanks for your post and welcome to the community.

Many apologies for the issues faced with the TV service, just so we can investigate this matter further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Jeffgrant,

The appointment has now been booked for you.

As advised previously you can reschedule if needs be via MyVM.

Let us know how it goes!

All the best,