on 02-07-2024 12:48
Hi,
I’ve been offered a free 360 upgrade but can order through my current tv box. There’s not an upgrade app on my current box. How do I go about ordering? Many thanks
02-07-2024 15:25 - edited 02-07-2024 15:25
Hey @dibbo14 , I've asked the forum team to reach out for your details.
We're looking into why you cant see the app yet, apologies, and we'll try to get it on there ASAP.
Sky Sports+ doesnt launch for a few more weeks so there's planty of time!
on 02-07-2024 19:32
Can someone also reach out to me, I have tried to contact technical support but they don’t seem to understand what I am asking for, as a result I have upgraded to UHD for an extra charge but still no new remote for me to access sky sports+
on 03-07-2024 14:21
Hey @dibbo14 @David83val
Apologies for any confusion, some customers recieved the Sky Sports+ email comms before their box had the upgrade app applied. We have identified everyone impacted and you should see the upgrade message in the next 48 hours. Dont worry we still have a month or so before the launch of Sky Sports+!