on 12-07-2024 15:38
Hi Stuart I have exactly the same issue. I rang 150 and after being passed around for over an hour , I was told a technician will contact me in about 3 to 5 days. To say I am not happy is an understatement. I hope you have better success.
on 12-07-2024 15:56
Hello leskess.
Sorry to hear you're also having the same issue with the upgrade.
I will send you a private message now so we can get this resolved for you.
If you can check the logo top right of your screen that would be great. Regards Gareth_L
on 12-07-2024 18:01
To anybody reading this Gareth is my superhero. he has fixed the problem for me .
This is after about 4 people on 150 said I would have to have an technician look at it
on 12-07-2024 18:09
Hello again leskess.
Thank you for your time today.
It's good to know we were able to get the upgrade to 360 sorted on here for you. Sorry for any inconvenience this has caused you.
If you need anything else please let me know.
Have a great weekend.
Gareth_L
