Hi John_GS,
Thanks for replying. We migrated to 360 ages ago. Possibly a couple of years ago. We switch the power off to the TV setup (ie TV and Virgin box) every night, and am aware that when we switch it on the next day that it has a boot up sequence and I guess, as has been suggested by Roy247 that it updated our software to 5.14. We seem to be working OK at the moment. It records and plays back, we can access the iPlayer App, its just that it lost all our past recordings etc and for a few hours the Apps didn't work. Elsewhere on the Forum someone had something similar and wondered if they had too many recordings saved and the system wiped them. I imagine that the Virgin box just stores links to the apps rather than storing the actual whole program, so I do wonder how many links the allocated memory space can accept? 100 saved programs or films? 256?
Whatever the problem was I reckon that if its working now, don't mess with it!!!! But by reporting it, perhaps the Virgin tech staff might work out what the bug was and fix it for next time. What I do know is that we will not get our recordings back and we can't remember what the programs were called. Perhaps I should write them down on a piece of paper in future each time we record a series etc. Paper doesn't need rebooting!!!
