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Virgin Media Credit agreement need security code

Dobbysmum
Joining in

I am trying to access my credit agreement to pay off the balance with virgin media for my mobile but I need to provide a security code. I have deleted the original emails and all phone numbers I try I cannot reach a person, the options do not apply to what I require. Please help thanks.

2 REPLIES 2

Paul_DN
Forum Team
Forum Team

Hi Dobbysmum,

Thank you for reaching out to us in our community and welcome, sorry to see you cannot get onto your agreement due to deleting the Emails and not knowing the pin, so I can help I have sent you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.

Hi there is nothing showing on the envelope at the top, am I looking in the wrong place?