Forum Discussion

Shakybaby83's avatar
Shakybaby83
Joining in
12 months ago
Solved

Virgin security key

Hi trying to find out how much is left on my virgin mobile finance and when it ends 

02 want nothing to do with the query and I when I contact Virgin they ask me to phone a number that isn't in use 

Terinke service every since I've been moved to 02

 

11 Replies

Sort By
  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 months ago

    Thanks for joining me on PM and allowing me to sort this for you Shakybaby83 

    Do pop back to the community should you ever need further help.

  • Jonesey_MFC's avatar
    Jonesey_MFC
    Joining in
    12 months ago

    Could someone possibly contact (DM) me so I can get my security key also to access my contract credit agreement?  

    Thanks

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      12 months ago

      Hello Jonesey_MFC.

      Thanks for your post. 

      We will be able to arrange for the security key to be sent out and a link to access this for you.

      If you don't mind, I will need to send you a private message to pass security. 
      If you can check the logo top right of your screen that would be great. 
      Regards     
      Gareth_L
       

       

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      12 months ago

      Hello again Jonesey_MFC.

      The details needed to access your loan agreement should be with you now.

      You will receive 2 emails. First email will have the security key and the second email will have the link to access it.

      Might be best to check your junk folders as well incase it's been marked as spam.

      Can you let me know once you've received it.

      Gareth_L