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Missed payment

Joining in


Hiya, I was wondering if the message I got from virgin media was real or a scam, it’s regarding a missed payment. The message is asking me to pay over a link it’s sent. 

thank you 


Forum Team
Forum Team

Hi there @Riley14 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry for any confusion caused by this message, this does appear to be a legitimate message but let me pop you a private message and we can double check the account. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.