cancel
Showing results for 
Search instead for 
Did you mean: 

Credit agreement query

mrsracheleccles
Joining in

Hiya - mobile contract with O2 (worst thing ever btw) , but my credit agreement is with Virgin. No idea of the  key and can't find emails. Can't ring human as I don't have a virgin number. Can someone please tell me the expiry date for my credit agreement? 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi mrsracheleccles, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're unable to give you the security key via the Forums but we can arrange for a reminder to be emailed to you and you should receive this within 24 hours. This will allow you to access the agreement to see what installments you have left and any other information relating to the agreement. 

In order to do that I will need to confirm some information with you to pass security so I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs