Account suspended

[Jayon90]

Hi, i am in ireland and have tried to get a bill pay phone but when i try to check out it says my account is currently suspended. But i have broadband/Tv and no bill is due i have never been late or cut off is there any reason for this?

Thanks in advance #phone

[Daniel_Et]

Hi @Jayon90 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

Unfortunately, we can't deal with Virgin Media Ireland customers or queries from here.

Please contact them directly using the details provided here. 

Regards,
Daniel