Forum Discussion

vfish's avatar
vfish
Joining in
2 years ago

can't watch recording from Sky Witness

Today I can't watch old recordings from Sky Witness, TiVo tells me channel is locked and then that Virgin media no longer carries the channel but I can watch it so that's not true...

The channel number has changed since I made these recordings but I don't think that should affect it.

Hoping someone can suggest a fix for me.

Any ideas gratefully received! Thanks

 

 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Are the old recordings in SD?
    The SD version of the channel was removed sometime ago. SD recordings will have remained available for a period to allow viewing.

    Bear in mind that Virgin’s agreements with the broadcasters “permit the recording of programmes for the purpose of viewing at a more convenient time” i.e temporary time-shifting. Your box is not meant to be used as an archive.

    • vfish's avatar
      vfish
      Joining in

      Thanks for the reply. I am guilty of recording a whole series of something and not watching it for quite a while and I've been gradually catching up with some older recordings. I've updated my series links to the plus 1 channels because they still seem to be ok.

      Thanks again

      • Robert_P's avatar
        Robert_P
        Forum Team

        Hi vfish,

         

        Thanks for the update and glad to hear this has now been resolved by updating the series links 🙂

         

        If you need us again in the future, please let us know.

         

        Rob

  • japitts's avatar
    japitts
    Very Insightful Person

    You could also update your series links to the HD versions, and benefit from improved picture quality.

    • vfish's avatar
      vfish
      Joining in

      For a long time for various reasons around other people in the house not being able to work out how to change inputs on the TV, we watched through a scart cable, so I'm not in the hd habit because I don't think we were getting the benefit!  I will eventually move on. Thanks again for your help.