Returning a tivo box
I currently pay for 3 tivo boxes , I do not use one . Its not connected, can I return it , and only pay for 2 tivo boxes .
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Resolved! When is sky sports not sky sports?
Recently I've watched tennis on various sky channels prior to them launching sky sports tennis. Today on my tivo box I find no sky sports tennis SD and a greyed out tennis HD which I would expect as I don't have HDis this a fault somewhere?
TiVo/Remote
My TiVo box stopped working last week and after phoning customer services it was arranged that a new box would be sent as the one I had was installed in 2018…..the new one arrived, minus the remote, we installed the box but could not finish the set u...
Resolved! Catch Up
I have just received a replacement box and after setting it up I cannot watch catch up/my shows…telephoned today as I thought there was a problem with the new box and was told this is an ongoing problem with many customers and they are trying to corr...
Resolved! DVDR has detected a serious Problem
eveningjust got the dreaded error when turning on my tv box.anyone able to assist please to save hanging on the phone for a while? thank you
How do I return my equipment after disconnection
Can anyone tell me how/where to send my equipment back after disconnection? I thought virgin would send me packaging and instructions? There has been no communication about this and now I can’t access my account any longer. move been disconnected for...
Resolved! Security Certificate message
Since approximately 0230 today I can't access Virgin Media Store, BBC iPlayer, ITV, Channel 4, YouTube, etc.I can't access the help either. I get a message saying that the security certificate from "content.dtv.virginmedia.com" is not trusted by your...
Tennis questions
I have Sky Sports in my TV package.I recorded the tennis last night to watch Raducanu's match today only to find it hadn't been broadcast. So today I've logged in to Sky Sports web site using my virgin media login hoping to find it there to watch on ...
How to Get a New TiVo Box
Hi all, I pay for my Mums Virgin sub and visiting recently see how she has been struggling with the old tv box, it turns off and she has to wait 10 to 15 minutes for it to restart as well as other fun problems.She told me she "didn't want to be a pai...
Tivo Box very slow
My mum and dad have a Tivo box - I have POA for their account. The box takes a really long time to load iplayer or netflix or their recordings. I have tried a new handset but it is still painfully slow.They have had a long time so I am sure it is due...
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