Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Just need a new remote!

A simple request?I've tried going online, but immediately get asked for 'MyVirginMedia' account details. Don't have such a thing (or if I do, have long forgotten it ....). I've been sent my monthly statement by post (for 5 years plus) though would ob...

Resolved! Pin code

I keep getting asked to enter a pin when watching shows, how do I turn it off, nobody in my house is under 25

Resolved! Picture on tv is pixelated

Hey,I’ve recently connected up my tv hub after not using it for a while. Now my hdmi works perfectly for my Nintendo switch. But it did the same for my ps5 on certain games. When I had my old tv it also worked perfectly   anyway. I’ve put the resolut...

Resolved! Accessing content on old TiVo

I need some information about how I can retain access to the content on a TiVo after an (unexpected, and unasked for) upgrade to a Virgin 6 box. Any help welcome and received with gratitude!The background: last week, when I called regarding an issue ...

Resolved! Foreign language subtitles

I still have a TiVo box - I am trying to learn Irish and would like to display subtitles in Gaelic but despite changing the default subtitle language in settings it always displays in English. I have a Samsung smart TV. I have changed the default on ...

Resolved! how do i block youtube on tivo

I have followed the help instructions, going to the 'Lock apps and games' screen but no apps are listed. I asked someone on the 150 phone line and she said I have to log in to youtube and do it there.  But that only works to block youtube on my login...

rj7HP by Tuning in
  • 8 replies
  • 0 kudos

EFL Red Button

I want to watch the Rotherham v Blackpool match on the red button, I’ve got the game but with audio from the Coventry v Luton game, this happened a couple of weeks ago as well when I was watching Huddersfield v Blackpool but could only get F1 audio, ...