Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
A simple request?I've tried going online, but immediately get asked for 'MyVirginMedia' account details. Don't have such a thing (or if I do, have long forgotten it ....). I've been sent my monthly statement by post (for 5 years plus) though would ob...
I have had a Virgin Media Tivo box for several years. Today I arrived home and turned on my TV to receive a message saying there is no signal from the TV box. I have tried to reset the system, checked connections, etc. It is going through the startup...
I keep getting asked to enter a pin when watching shows, how do I turn it off, nobody in my house is under 25
Hey,I’ve recently connected up my tv hub after not using it for a while. Now my hdmi works perfectly for my Nintendo switch. But it did the same for my ps5 on certain games. When I had my old tv it also worked perfectly anyway. I’ve put the resolut...
I need some information about how I can retain access to the content on a TiVo after an (unexpected, and unasked for) upgrade to a Virgin 6 box. Any help welcome and received with gratitude!The background: last week, when I called regarding an issue ...
Anyone else getting pixelation since Virgin claimed the broadband speed would be 20mbps in each room?
One of the cables has been damaged and the end has come off where do I get a replacement from as cannot find any link on here please help
I still have a TiVo box - I am trying to learn Irish and would like to display subtitles in Gaelic but despite changing the default subtitle language in settings it always displays in English. I have a Samsung smart TV. I have changed the default on ...
I have followed the help instructions, going to the 'Lock apps and games' screen but no apps are listed. I asked someone on the 150 phone line and she said I have to log in to youtube and do it there. But that only works to block youtube on my login...
I want to watch the Rotherham v Blackpool match on the red button, I’ve got the game but with audio from the Coventry v Luton game, this happened a couple of weeks ago as well when I was watching Huddersfield v Blackpool but could only get F1 audio, ...
