Hi Matthew
Thanks for your reply and sorry for the delay in replying - for some odd reason your reply ended up in my spam box !
Most of the buttons are working OK - but the 'TV'; 'Info' ones aren't working, plus the 'Guide' button doesn't always respond and needs pressing a few times to view the guide. Additionally I've noticed that it needs to be pointed at the Tivo box at a certain angle for the box to respond. I have found ways around these problems but I'm concerned that eventually it will stop working altogether and before you ask I have changed the batteries :)
Matthew_ML wrote:A new remote can be paired to the box very easy however we cannot guarantee the remote will control your TV set though
I've never been able to successfully pair the Tivo remote to my Samsung TV so have always used the Samsung one to control the TV and the Tivo one to control the box so that shouldn't be a problem.
Matthew_ML wrote:Would you like us to order you one for you?
Yes please !