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Forum Posts

Resolved! Channel tv guide moving

Has anyone had problems when going to the tv guide looking to see what's on. Suddenly the page just keeps rolling when you try to exit the page or press ok it starts up again. Couldn't  turn off tv with remote control. In the end had to turn off box!...

Heather by Joining in
  • 1188 Views
  • 3 replies
  • 0 kudos

Resolved! Tivo box looping

Hello all, my Tivo box is looping through the startup screen then goes black and starts again. I am surprised the box has lasted this long as I have had it many years. I tried the suggested turn it off and back on methods here in the community but it...

jord001 by Tuning in
  • 1118 Views
  • 4 replies
  • 0 kudos

Help returning Virgin media kit

I’ve arranged for virgin media to collect my kit as I cancelled my contract with them. The collection date is 29 November. Despite this I’m being charged £40 as they haven’t received the kit back within a certain time period (I wasn’t even notified t...

Hannah89 by Tuning in
  • 2351 Views
  • 2 replies
  • 1 kudos

Resolved! Black Friday Sky Cinema HD Offer - TIVO Box

I am an existing customer with a TIVO box and I just would like someone to confirm that I can't take advantage of the Black Friday Sky Cinema HD offer because it appears, from the T&Cs, that there is a compatibility problem with the TIVO box. Thanks

breid17 by On our wavelength
  • 1027 Views
  • 5 replies
  • 0 kudos

Resolved! BBC iPlayer

BBC iPlayer takes a long time to load, and when it does get there, there is a lot of 'buffering' and freezing. This goes on for a while, and the the programme stops altogether. The only solution I have found so far is to shut down my TiVo box altoget...

Gunfighter by On our wavelength
  • 3475 Views
  • 4 replies
  • 0 kudos

2nd tivo box

Hi my 2nd tivo boz was working fine, but now stuck in a loop, says welcome then seting up then after a few seconds says no signal and starts over again. rv signal is fine, ive re booted also tried port 2 and 3 with no joy.

mssharon by Joining in
  • 1009 Views
  • 3 replies
  • 0 kudos

Multiple channels pixelated, TV unwatchable

 This is a post I'm making on behalf of my mother, who has been experiencing a steadily declining quality of service. Many of her channels are now unviewable due the constant pixelation on screen. As she has found out in the past, getting through to ...