Virgin Media: TiVo® service

Upgrade Tivo

I have the original Tivo box in my upstairs room and it is very slow to load Iplayer. Also can't watch Amazon Prime. How do I upgrade to a V6?

Resolved! Replacement for faulty TiVo box

Hi, Could you tell me how I can arrange to have a faulty Tivo box replaced with a V6 box. The Tivo box is constantly losing all program information, and taking up to 3 days to reload through network settings, connect to virgin media service…..It some...

Fault N27 with my Tivo box. Secured ethernet cable AGAIN and rebooted Tivo. still N27 fault.

I have a TV fault.Using code words N27 my ethernet cable is not connected!I have re-connected ethernet at Tivo box but my Tivo box still says N27 connection problem.Virginmedia only offered a check of my systems.High probability I have damaged ethern...

Full House Package Availability

Does anybody know if the full house package is still available through Virgin Media and if it is do you get the TNT sports package and kids channels included in this package reason I ask is that I cannot see it listed on the Virgin Media TV website ...

can't watch recording from Sky Witness

Today I can't watch old recordings from Sky Witness, TiVo tells me channel is locked and then that Virgin media no longer carries the channel but I can watch it so that's not true...The channel number has changed since I made these recordings but I d...

Pin required to watch channel before 9

My virgin tivo box has recently started to ask me for the pin to unlock a channel before 21.00 because its classified as a 15 Never asked me before , so I went to settings, parental controls, lock channels and selected unlock all channels.But it has ...

Faulty tivo remote

I was sent a new remote by virgin media a few days ago after my old one stopped working. This new remote is faulty. The buttons do not work properly. When you try to press any of the buttons it just types in 0.

Locked channels?

I recorded some shows a couple of years ago from what was then the SYFY channel, and I believe the channel was changed a while back to Sky sci-fi HD. Now when I try to place those recordings they don’t play. A message comes up saying “this show is fr...

Tivo Green Screen of death

Hi, one of my Tivos has died.Rather than me spending hours on the phone can someone from VM DM me please and arrange a visit.thanks!Dave

Viaplay schedule

I subscribe to Viaplay through my Virgin TV account. The Viaplay schedule on the Viaplay website shows live French TOP14 rugby at 20:00 tonight but this is not listed on the schedule on my TV. Is this programme available and, if so, how can I watch i...

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