Virgin Media: TiVo® service
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Can’t pair Newly sent remote to old TiVo box

I have an old TiVo box and my remote broke. New one sent is smaller but will not pair with TiVo box. I have followed all the instructions but my TiVo box does not have the same buttons on it as the instructions are saying to press. can I have the cor...

Wendsls by Tuning in
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Cant view tivo recordings

Tried to watch a recording on my tivo which told me I can't watch it because syfy+1 is no longer available Don't understand its a recording why should the fact that +1 has been removed make any difference to a recording I made months ago Is there a w...

Matt69 by Joining in
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Missing subtitles

I'm missing subtitles for a show called The Good Doctor, on demand via Sky Witness. The subtitles were working fine on Season 1, 2 and the first few episodes of season 3 however they don't appear now on the later episodes (they still work on the olde...

dotsend by Tuning in
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Hi,  I’ve had horrendous pixelation making the to unwatchable for nearly 2 weeks , the app says to switch off / on , done this countless times , spent time to get the automated replies, says there is an intermittent issue try again , 2 WEEKS LATER st...

DanAbi by Joining in
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Moving to a non virgin area

We are thinking of moving house but where we are looking doesn't have virgin available.  It is a new development which has fibre broadband supplied by other providers so I was wondering if it was possible to keep my current virgin tv package but conn...

Resolved! YouTube

Hello.Has anyone else noticed the change in YouTube? Up until Saturday 15th I could scroll down through rows and rows of video thumbnails sorted into topics, eg Technology, Engineering, Cooking etc. now there are only two rows and a message that says...

Leaving Virgin but keeping Tivo box

I'm thinking about leaving virgin who I have a tv & broadband package with. If move to another provider for broadband only, will my Tivo box continue to work, and if so will I still be able to watch recorded programmes.