Hi, We changed failed WI FI hub recently and since discovered we are unable to recover previous Tivo recordings. ! this was not mentioned to us before in conversations with VM.-the recordings ask for the pin, and after entry, say unable to play a...
Why can't I get subtitles on the Quest Red channel?
I have a tivo box and am experiencing stuttering, pixilated recordings and playback when watching paused live tv. This is apparently a fault with the box and needs to be replaced.How do I go about arranging this? I'd rather avoid spending hours on ho...
My tivo box light is constantly red. I’ve done a factory reset but no change Tv and broadband are fine but I’m reading the box could be overheating which is a worry. Anyone else experienced this issue?
Hi. I’ve had an email saying I need to upgrade my TiVo box to keep my sky Sports and TNT subscription? I’ve followed the link on the email and ended up on a bit a rabbit hole on the VM website. I don’t really want to call customer services if possibl...
I had a error on the tivo box near christmas, c133, a connection issue, I called customer service and went around doing all the same stuff I had already done and the issue was unresolved and a engineer booked, this resolved iself the day after, since...
How do I save all the episodes from a TV show I’ve recorded from being deleted because what I’m doing is not working? When I go to “My shows,” click an episode, then go to “more options,” click “modify this link+,” and then go down to “keep until I d...
I’m currently watching the walking dead using on demand, just got to season 10 and the subtitles are at least a minute out of sync. Also it cuts to an advert halfway through a scene and when it comes back it’s a completely new scene literally missing...
Earlier this week I agreed a new contract. I agreed to have Sky Sports and Sky Cinema added to my existing offering. Sky Cinema is fine, but Sky Sports is not in HD. It is in SD (I thought SD a thing of the past). I chatted with VM helpdesk about the...
I have this message too, it's been two weeks now, not been able to fix 2 hours on phone to NTASH asking me to do things over and over, still no joy. He then books a technician who does not turn up!!! no communication either! I call again and promised...
