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New TiVo box slower than old one I returned

Blackwizzard
Joining in

Hi, managed to get an engineer out the other day, new router required, and engineer said our TiVo box needed replaced, new one is absolutely horrendous, really slow changing screen, keeps going completely blank for a couple of seconds, anyone any ideas iv tried restarting TiVo  but still the same, just really annoying, especially as the old one the engineer took away was like a jet, unbelievable, well done virgin.

 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Are you sure you had a tivo box and it was changed for another tivo box?

https://www.virginmedia.com/care/tv-fault/which-tv-box 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Anonymous
Not applicable

I don't think Virgin Media would replace that TiVo box with another TiVo box, are you sure it's not a Virgin TV 360 box as that's what they're really moving towards now.

It wouldn't make much sense for them to send a TiVo box out if they are trying to get rid of them.