BBC iPlayer plus vivo box or modem

[Harlpop]

Hi, I've been having a load of problems with my tv box the Wi-Fi dropping off at least four times a day, not accepting the password when trying reset, not being able to connect to virgin media, now I'm unable to connect to the BBC iPlayer, I get a warning screen saying something about a security certificate and unable to choose to go to the site anyways.  

I know my equipment must be getting old and I keep trying everything else so it must be the equipment. 

[Roger_Gooner]

Do you have a TiVo or a V6?

[Harlpop]

I have Tivo  , like I say I'm always having trouble with the internet dropping off  , the box unable to connect to virgin  , I see theres plenty posts about the security  alert with iplayer   but nothing from virgin to inform us what the problem and the fix is 

[newapollo]

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@Harlpop wrote:

I'm unable to connect to the BBC iPlayer, I get a warning screen saying something about a security certificate and unable to choose to go to the site anyways.  

I know my equipment must be getting old and I keep trying everything else so it must be the equipment. 

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The security certificate issue was raised as a fault ref: F011194787 but has now been fixed

[japitts]

TiVo's don't have WiFi - they use a separate in-built internet connection.

https://www.virginmedia.com/care/tv-fault/which-tv-box 

[Harlpop]

Well something is  still up with the box or modem  , I saw it myself  by reconnecting  and putting my password back and it connected then within seconds  internet connection dropped  

I can spend the best part of a hour faffing about  and end up just going  to bed before I smash the bloody thing up  lol  

Is there no Virgin Media staff reading this board ?? 

[japitts]

So where on your TiVo are you reconnecting and putting your password back in? Perhaps post up a photo.

[Harlpop]

I'm putting them in settings - network  - change network settings - connect to virgin media devices  

[japitts]

You've confirmed previously in this thread that you have a TiVo and not a V6. The TiVo doesn't have WiFi.

Please check the link in my post#5 above and look at the pictures of the boxes on that page - I think you have a V6 and not a TiVo, please confirm.

I'm also not entirely convinced you're putting the wireless password in the right screen, but let's check one thing at a time.