Virgin tv go app error messages

[Maxwellplum]

All of a sudden today when trying to watch programmes in my iPad or iPhone, I keep getting this message for every programme I’ve recorded… any ideas 🤷‍♀️

[Tom_W1]

Hi @Maxwellplum thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

Can you confirm if this is still happening today for you?

Have you tried to reinstall and uninstall the app to see if this helps?

Many thanks

[Maxwellplum]

The issue seems to be resolved now

[Beth_G]

Pleased to hear that Maxwell. Give us a shout if you need anything else.

Have a great weekend 😊