Virgin on the go app

[Catesiw77]

I have the Virgin tv app and for the lt few weeks it hasn’t been working it mentions about copyright issues !?? 
can anyone at Virgin advise how to solve this issue ?!!! 

[Beth_G]

Hi Catesiw77

Thanks for your post, welcome to the Community Forums.

 I'm sorry to hear that you're having issues with the TV Go app. Are you trying to use the app whilst outside of the UK? If so, unfortunately you won't be able to stream live TV whilst outside of the UK. You also will not be able to cast live TV to another device.

If you could please give us a bit of information about your set up, such as the devices you've tried, how you're connected to the internet (via WiFi or mobile data), that would be great. If you could also send us a screenshot of the error, we'll do our best to help 😊