Virgin TV Control app missing logos

[VMViewer]

VM has added a load of new FAST channels to Virgin TV, but they've forgotten to add the logos to the Virgin TV Control app so they all appear with text titles only.

11 FAST channels added:

https://www.virginmedia.com/virgin-tv-edit/tv/extra-fast-channels-may-2024

In addition, Virgin TV Control still has various outdated channel logos from Christmas:

• Love Christmas
• BoXmas
• Christmas 24
• Christmas 24+
• Great! Christmas

[Ilyas_Y]

Hey @VMViewer Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to se that the TV Control App has not updated with the channel logos / textiles.
Are you able to send a screenshot so that we can get this raised with out team as this would assist on this?

Let us know and we'll get this forwarded on with our technical team. 😇

Kind regards,
Ilyas.

[VMViewer]

@Ilyas_Y

I have sent you the screenshots requested as a Private Message. Please let me know when this issue will be fixed.

[Molly_T]

Hi VMViewer, 

Thank you for that! Ilyas will raise this to the team with the screenshots.

Just to set a realistic expectation, it's unlikely that we can provide a timeframe for a fix, but we have raised it and the team will action this (if possible) as soon as they can. 

Wishing you all the best! 🌞