3 weeks ago
When watching on TvGo on PC, the cursor used to disappear after about 3 seconds and so the overlay would also disappear. Now even in full screen mode, it seems like this has changed. The only way i can remove the overlay is by putting the cursor outside the tab. How can i fix this
3 weeks ago
Hi @danielrowlands6 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the issue you're experiencing 😔
Would it be possible to post a video of what's happening on here? Once you've done so, we can raise it to the relevant team.
Please pop back to us at your earliest convenience.
Regards,
Daniel