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TvGo overlay not disappearing, even when in full screen

danielrowlands6
Joining in

When watching on TvGo on PC, the cursor used to disappear after about 3 seconds and so the overlay would also disappear. Now even in full screen mode, it seems like this has changed. The only way i can remove the overlay is by putting the cursor outside the tab. How can i fix this

1 REPLY 1

Daniel_Et
Forum Team
Forum Team

Hi @danielrowlands6 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the issue you're experiencing 😔

Would it be possible to post a video of what's happening on here? Once you've done so, we can raise it to the relevant team.

Please pop back to us at your earliest convenience.

Regards,
Daniel