TV Go Register Devices

[Baller]

Hello all.

I am having the problem with Virgin TV Go asking me to register a new device almost every time I use it, even though I am only using the same device - Google Chrome browser on a MacBook. I am not clearing cache or cookies, but for some reason I am asked to register again and it has now maxed out.

Could someone get in touch to help reset for me, please?

Thank you.

[Martin_N]

Hi Baller,

Thank you for your post. I'm vey sorry to hear about the issue with your Tv Go issue. 

We can certainly take a look into this for you. 

I will private message you now to confirm your details. 

^Martin

[japitts]

When you re-register the "new" device, are you picking the default name suggested by the app? Or choosing an alternative?

If the latter, try the former