Showing results for 
Search instead for 
Did you mean: 

TV Go Register Devices

Tuning in

Hello all.

I am having the problem with Virgin TV Go asking me to register a new device almost every time I use it, even though I am only using the same device - Google Chrome browser on a MacBook. I am not clearing cache or cookies, but for some reason I am asked to register again and it has now maxed out.

Could someone get in touch to help reset for me, please?

Thank you.


Forum Team
Forum Team

Hi Baller,

Thank you for your post. I'm vey sorry to hear about the issue with your Tv Go issue. 

We can certainly take a look into this for you. 

I will private message you now to confirm your details. 



Very Insightful Person
Very Insightful Person

When you re-register the "new" device, are you picking the default name suggested by the app? Or choosing an alternative?

If the latter, try the former

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks