on 30-12-2023 16:20
Should have read forum first
looks like I am yet another customer who's signs up for Sky sports & Cinema but never gets past pending stage.
spent ages on chat to be told has to be dealt with by another department 24-48 hours.
should have stuck with broadband only
on 02-01-2024 14:17
Hi @gp8784 thanks for posting and welcome to our community.
Sorry for any delay there has been in adding your Sky Sports and Cinema package. I would like to take a look on your behalf, to offer any updates. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
on 09-01-2024 14:07
Engineer visit virgin still can't solve