Forum Discussion

istvanszlavik's avatar
istvanszlavik
Joining in
26 days ago
Solved

TNT sports pending

hi, I have "TNT sports pending" issue, could you please assist?

  • Carley_S's avatar
    Carley_S
    26 days ago

    Hi istvanszlavik 
    Welcome back to the Community Forums. 
    We can see that you've another thread open that you're receiving support on. We ask Community members not to open multiple threads on the same issue. This is so we can offer help and advice within one space and save from any confusion and repeated requests that can cause issues on the account, which may delay any resolution. This also helps other members in finding all the support they need in one space, should they have similar questions/concerns.

    Should you still need support on this, please respond on your already opened thread where we are already assisting you on this concern.

7 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    26 days ago

    Is this issue  still ongoing from your original post in the Stream forum Here ?

    Did you ever get back to Martin_N via PM as suggested in that thread?

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team
      26 days ago

      Hi istvanszlavik 
      Welcome back to the Community Forums. 
      We can see that you've another thread open that you're receiving support on. We ask Community members not to open multiple threads on the same issue. This is so we can offer help and advice within one space and save from any confusion and repeated requests that can cause issues on the account, which may delay any resolution. This also helps other members in finding all the support they need in one space, should they have similar questions/concerns.

      Should you still need support on this, please respond on your already opened thread where we are already assisting you on this concern.

  • istvanszlavik's avatar
    istvanszlavik
    Joining in
    19 days ago

    Hi newapollo, thank you for your enquiry, I have responded as suggested, but have not received any further feedback or advice, kind regards,

  • istvanszlavik's avatar
    istvanszlavik
    Joining in
    19 days ago

    Oh, I forgot, I had David_BN picking up the case following the tread with Martin_N, but no response for 6 months now.

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      19 days ago

      Hi istvanszlavik, 

      Thanks for coming back here. We're sorry to hear this has been ongoing for so long. Stream issues are a little more difficult to resolve as we're not able to add or remove add on's via the Community. Only you can do this via your My VM account. 

      When going into the subscriptions app, does this allow you to add TNT Sports there? If not, what error message are you getting?

      Many thanks, 

  • istvanszlavik's avatar
    istvanszlavik
    Joining in
    5 days ago

    Hi, thank you for picking up this. When I go to "My Flex Plan" it says TNT sport pending: Adding soon. I cannot actually cancel or change the status.

    • Ayisha_B's avatar
      Ayisha_B
      Icon for Forum Team rankForum Team
      5 days ago

      I'll send you a PM now to take a closer look into this for you.

      Thanks