Pending Contract
I agreed a new contract to start 08-07-2025 when my present deal ends. I have phoned explaining to the agent I wasn't happy and she told me that to get the payment to the correct figure quoted she would need to start the contract from June 2025 . I didn't get any email confirmation or able to see this showing on my online account I logged a complaint.
Today the complaints department rang and after a long conversation she offered me another deal which was £3.00 lower than my previous deal so I excepted. I can see all the contracts online but am also still seeing this pending contract how can I get that cancelled?
Hi
I spoke to Gareth L who sorted out my pending contract problem yesterday. I was told that the contract would remain the same date which I thought would be June 2027 but now find after online chat that the contract will end July 2027.
The problem is that I have 2 discounts due to expire in June 2027 could someone contact me about his please