Forum Discussion

Wackyracer500's avatar
Wackyracer500
On our wavelength
2 years ago
Solved

Sky Sports App returns an "unexpected error" when trying to log in

Hi I run a Windows 10 PC and when I try to log into the Sky Sports app via the Virgin Media log in I simply get an "unexpected error" banner Can you help please
  • Wackyracer500's avatar
    Wackyracer500
    2 years ago

    Thanks John 

    Much appreciated

Ayisha_B's avatar
Ayisha_B
Icon for Forum Team rankForum Team
2 years ago

Hi Wackyracer500 👋

Welcome to our Community Forums and thanks for your post. 

I am sorry to hear you're getting this error. 

Have you tried an alternative browser or cleared cookies/cache?

Wackyracer500's avatar
Wackyracer500
On our wavelength
2 years ago

Hi Ayisha

Yes tried both Edge and Google Chrome and cleared the cache

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi Wackyracer500, 

    Thank you for confirming. Are you having any issues accessing the My Virgin Media account at all?

    Thanks,