VM TV Go App Issue - Service not available

[marc_lucas]

Hi all, I have the same issue, when trying to log in to my account on the App on an Android device. Tried a factory reset & delete / reinstall the VM TV go app same issue. Any resolution to this please ? The app works find on IOS just not my Android device. 

[John_GS]

Hi @marc_lucas 

Thanks for posting and welcome back to the community.

Have you got a VPN or inbuilt security apps on your Android device? If so, remove these and try again for me :).

[marc_lucas]

Hi John,

No I don't have a VPN or any security apps installed.

[Zach_R]

Hi @marc_lucas,

Thanks for letting us know. Have you also ensured that your device has the latest OS installed too?

If not, please check and install the latest version if available.

Thanks,