on 05-06-2024 20:30
Hi all, I have the same issue, when trying to log in to my account on the App on an Android device. Tried a factory reset & delete / reinstall the VM TV go app same issue. Any resolution to this please ? The app works find on IOS just not my Android device.
on 08-06-2024 17:52
Hi @marc_lucas
Thanks for posting and welcome back to the community.
Have you got a VPN or inbuilt security apps on your Android device? If so, remove these and try again for me :).
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on 09-06-2024 08:44
Hi John,
No I don't have a VPN or any security apps installed.
on 10-06-2024 08:47
Hi @marc_lucas,
Thanks for letting us know. Have you also ensured that your device has the latest OS installed too?
If not, please check and install the latest version if available.
Thanks,