Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Two problems:(1) Added subscription using stream box yesterday, still shows on the box as “adding” and can’t view it.(2) Unable to manage stream on line; selecting view package used to show a screen with manage stream on it but that no longer exists;...
Hi to all.my first post here.Felt I had to do a post here as everyone I speak to over the phone seems to have no idea what I am trying to tell them and it's so frustrating.Basically...I live in a nexfibre area with the xgs-pon network..as such regula...
Had stream for about 3 months and all was good. Recently went away on holiday and now whenever i start to play something on netflix (flim or episode of a series) after about 30 seconds the screen will go blank for about 5 seconds and then the rest wi...
Just got a Stream Box and it seems to be affecting broadband speed or is it just general problems in the Stevenage area? Using the Virgin router in Modem Mode, followed by an Archer C9 router. The Stream box has been tried in both Ethernet and WiFi...
Received new stream box today as the one I’ve had for 2 months has never connected for more than a few hours and was faulty. Having spent an hour today in the phone getting the new stream box set up (rebooting the WiFi etc) as it wouldn’t find the st...
I have a 4K tv but when I use the auto or 4K setting on the steam box the picture continually cuts in and out to the point it’s completely unwatchable. Worked fine with sky q, I do use a hdmi switch, could this be the issue which is plugged in to a s...
I see this seems to be a common occurence. I currently have a broadband and landline package. Wanted to order a Stream box but got told Virgin do not offer the box with the free channels only, and that i have to take out a subscription which would pu...
Can anyone offer advice on setting up subscriptions to sky sports and TNT sports? I see others have had similar problems. Been via help desk, had a technician out and made a complaint but still not resolved since service installed on 6th Aug. Cannot ...
I have the exact same issue and been back and forth with Virgin media for weeks with this issue. I am unable to add any subscription services using the stream box or manage my stream subscriptions online. I have raised a complaint and been told that ...
Help please and apologies if this is a really obvious question. I am not enjoying the Olympic coverage and would like to download Discovery +, I do of course understand that I'd have to pay for this! I can't see the channel listed in the apps availab...
