Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
I have signed up to VM Broadband and opted for the Steam box. I'm now reading conflicting reports as to whether you can use it, or not, if the Hub is in modem mode, with the Stream box connected via wi-fi through a third party router. I note the FAQ ...
I am trying to get some help for a vulnerable customer who has been treated very badly by Virgin Media. She is 80 years old and tried to get her package changed (faster internet speed, different TV package). She settled on an agreed price of £45/mont...
We’ve had the 360 box almost two weeks. It’s run from WiFi. The router is in an upstairs office. Running speed tests on my phone while standing next to the 360 in the downstairs tv room, I’m getting consistent speeds of 45-50 Mbps - enough to run the...
Hi, could somebody help me. Having issues subscribing to various channels on the stream box. The above error message is coming up. Cannot get passed it and wondering what the problem. Could be? Can anybody assist in this matter? Many Thanks
Hi, We have had VM for a few weeks now.When we use the app so watch such as Disney, Netflix etc after time and it varies 10 mins 20 sometimes but while you are watching a show the stream box just turns off and starts back up ‘please wait/welcome’ it ...
Hiwhen watching sky sports tennis channel a qr code comes up on the tv screen during a match and the commentator says that if you scan it you can change to a different match to the one showing can anyone tell me how to do it’s never used my phone to ...
I have had my Stream Box Since October 23 with no issues. The last week i had Audio disappear when using Netflix. This week the audio has now disappeared from other apps too. I have no issue with Live TV or Youtube so I imagine there is a fault with ...
I’m new to Virgin Stream. I notice the sound is very muffled on BBC and other channels. Some channels seem to be clear and the same as Freeview through the aerial.
Added the Pluto tv channel to my channel list (guess this just saves time locating the app and loading it) anyway, since I have had this stream box Pluto tv still frequently buffers during playback on any of it's channels. I am connected via ethernet...
Is it possible to unlock the ‘Adult Collection’ on the stream box, it appears to be greyed out.
