Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Hi, hopefully someone can help. I have broadband only internet from VM (no TV) and wanted to get a stream box for £35 activation fee as all the advertising seems to imply.My gf tried to do this today over live chat and was told it was an extra £4 a m...
Hello,I should have get £20 credit of Stream subscriptions bill of £38.75, but I cannot see that on the recent bill.Will this be applied automatically upon payment, or is this just simply wrong?Thanks.
I added the essential entertainment package to my stream box and it’s been stuck on adding… for 3 days. Anyone know how to fix it
Recently moved home. Thought all was great. During the move as I expected my netflix was suspended. Now after use WhatsApp and a phone call to customer care. I still can't get my netflix back. That is included in my package. Was passed to "it team" o...
OK, so the stream puck arrived. It's like going back ten years in terms of quality. Unless I'm mistaken, there's no way to watch from start unless it's BBC which jumps to the iPlayer, or itv channels that go to itv X. On sky stream when you select a ...
The batteries only last a very short time with this remote is this common or an issue with it also the screen looks very dark even with TV setting’s adjusted
Stopped working 10 mins after the installer left. Now won't start for love nor money.I've read other people having the same issues. So I've tried everything that I saw suggested - all to no avail.- Tried a different micro-USB cable- Tried a micro-U...
Hi all,Anyone notice that picture quality on all channels including UHD channels is noticeably worse on 4K TVs when HDMI mode is set to 4k? Even the menus look much softer with a distinct lack of sharpness. When I switch HDMI mode in the Stream box t...
The title says it all. Any updates on if and when Sky Cinema UHD might be coming to Stream?
HiAnyone using a Sofabaton universal remote with the stream boxSofabaton support say the Arris VIP5002W has been added to their database of supported devices. Ray
