TNT Sports subscription still stuck on pending

[beckyevans247]

Subscribed to TNT Sports weeks ago.  Can't watch any TNT channels due to subscription being stuck on pending in my Virgin account. Virgin help centre doesn't offer any help. Anyone got any solutions please?

[Molly_T]

Hi Shaunhare 👋

Thanks for joining this thread. I have also popped you a reply regarding this on another thread you have joined with the same issue 👉 Re: Stream box pending subscription - Virgin Media Community - 5251028 . 

Sorry to hear about your experiencing getting this sorted, and that you are awaiting the results of IT ticket support. As you are already in a PM conversation with my colleague who is investigating and offering further support, I will leave you in their capable hands. Hopefully the original poster can also return to provide further insight for you. 

Thank you for your patience whilst we get this sorted! Wishing you all the best. 🌞

[beckyevans247]

No, still not resolved. How about yours?

[Carley_S]

Sorry to hear this is still unresolved for you @beckyevans247 

Please do let the forum agent know who is supporting you in private message should you have any further issues or concerns and they'll be able to assist further. 

[BGF]

Hey I’ve had the same problem it’s still stuck on adding