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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
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New control

My Streaming box control has stopped working, how can I get a new one? Thanks

I also have this problem with my Stream box, it takes several seconds to respond to buttons pressed on the remote, even just pausing what's currently playing which indicates to me that it's not related to the network speed (though it is plugged in vi...

rit-bit by Just joined
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Stream box

Hello, I have just had virgin media fitted (Monday) can I add one box of stream for the bedroom?

Record Live TV

I have a stream box which has no ability to record so everything has to be watched on catchup. Is it possible to add some kind of recording facility? Live a standalone Humax or Freeview box as Virgin do not seem able to do this despite saying my stre...

Steam box apps running slow

I am also experiencing the slow down of Netflix app. It is near impossible to find something to watch due to how long it takes to wayfind through the menu. Also the subtitles when playing back, is very hit and miss and can be delayed. No issues on Li...

JDX98 by Tuning in
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Virgin Tv Go in Apple TV

Subscribed to entertainment package on stream box, just trying to access channels via the Apple TV app, don’t seem to have all the channels, BBC. Sky channels appear in the list however have a padlock or can’t view/ just dont work.Is this because it’...

testeri1 by Joining in
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Can i have 2 stream boxes

Im on the new xgs pon with virgin atream can i add a 2nd box and if so how much is it and can i add the additional box online .  Thanks Sean

sean2024 by Joining in
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ITV picture breaking up

Anyone else found that ITV on live over the last day or three is glitchy. Picture breaking up.Broadband speed is super quick and no issue on other channels.

Wheldcj by On our wavelength
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Options

So contract up in March and have been offered a decent buyout from Sky. Benefit would be 3x Stream Boxes and 500gb broadband. This includes 4k Sport and Movies. Keen on having more 4k options as have 2 screens that we watch 4k on, plus box in bedroom...

Awol1981 by Joining in
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