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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
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Fantastic new prices for steam packages

I see some fantastic really competitive new prices for stream packages BT Sports £8 a month Sky Cinema £8 a month Sky Sports £16 a month Entertainment essentials £8 a month these prices make Sky look so expensive - are they available to existing cust...

SWAT season 2

I can’t seem to play Season 2 of SWAT yet I’m able to watch seasons 1,3,4,5 and 6? I’m able to watch on my phone but not through my stream box nor can I push it onto my stream box from my phone. HELP! 

MattB71 by Joining in
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Hi got a new one package containing Netflix but already have an account that I pay for each month how do I cancel my paid for account and get my free account with my package haven’t had any link yet or code sent to me but does show upcoming free acco...

Davymill by Joining in
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Why can’t I add a stream box to an existing account

I’ve been with Virgin for over 10 years and they have tried and failed to run a 2’nd cable to my bedroom due to access issues. So,I can’t get a 2’nd 360 box. Now they have this stream box which would solve all my issues as it runs via broadband and p...

Rog24 by Joining in
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Unable to manage my Stream Box

For the last 2 months I have an error message coming up when I try to add services through the stream box. It says "Oops, there seems to be a technical glitch" and then a QR code and a link to myvirginmedia which does SFA. I've rung VM over 20 times,...

Resolved! Cost of Stream

Hi all,I currently have a V6 on the main TV downstairs, and 250 Meg BB distributed around the house by cabled network and WiFi. The TV upstairs has an aerial, but poor reception makes it pretty useless. The Stream box looks like a solution for watchi...

dq1967 by On our wavelength
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Stream poor and dark picture quality

Hello, I have been a stream customer for a few months now, but barely use the service as I find the pictures are a lot darker than when watching via my apple box. After looking into the settings today again, i still can't find a way to improve the br...

mouky by Joining in
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