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Forum Posts

Can't get Stream box :-(

Phoned this morning in the hope of adding a stream box but I'm not eligible.I have the maxit bundle, or whatever it is called now, with 2 v6 boxes. Just wanted a streaming box for a TV that I don't need a v6 box connected to but been told because I h...

mike_gain by Knows their stuff
  • 988 Views
  • 4 replies
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Resolved! Can’t add/manage Stream Subscriptions

On our two month old Stream box/puck, Any time I go to subscriptions I get “Oops there’s been a technical glitch, please try again later’, it worked when we first had the box installed and that allowed us to sign up for the entertainment subscription...

amcnet by Joining in
  • 1064 Views
  • 2 replies
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Not getting the packages I’ve paid for

Hi all!I’ve had the engineer around to install my fibre broadband and a stream box.I added sky sports and TNT sports at the point of purchase but on using the stream box, I don’t have access to these channels and it’s asking me to essentially pay for...

Nishanth by Joining in
  • 488 Views
  • 2 replies
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Apple TV

First phone wont read qr code.  BUT phone is working tried on different qr code all ok.So used the " link apple......"  entered code.  Askes for sign up or sign in.  Entered email for new sign up.then nothing.

DaveF56 by Joining in
  • 442 Views
  • 1 replies
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Stream and Sky Sports

I signed up for a Stream box as a Broadband customer, and took advantage of the offer of Sky Sports, £18ish a month. I’ve activated my stream box but when I go to live channels, the Sky Sports channels ask me to subscribe - which I thought was alread...

Record not working

Hi I am unable to record any programs on my virgin box. When I click record on a program, is says “add to watchlist”. But from there I can’t do anything else it just won’t record anything. I have tried downloading the app but there no “planned” recor...

Resolved! Sound issues

Good morning I have an issue with tnt sports ultimate on virgin stream the picture is great but I have no sound at all on this channel I’m usually pretty good with this stuff as I have a tech head of sorts but I just can’t get the sound on this chann...

Stream box rebooting

Hi, My stream Box keeps rebooting whilst in the middle of watching a programme. It’s so annoying and I can’t figure out why it’s happening. 

Joeyp86 by Joining in
  • 487 Views
  • 2 replies
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TNT Sport red button on stream

Hi all, when I watch a game say on the champion leagues which isn’t broadcast on tnt sports 1-4. I press the red button and when I get the match choice and I select the game I want to watch it doesn’t go to the game I select. It’s  goes to a game alr...

Bid1 by Dialled in
  • 972 Views
  • 3 replies
  • 0 kudos