Forum Discussion

soxer123's avatar
soxer123
On our wavelength
2 years ago
Solved

download speeds

I upgraded to the 250 package last week and had a wi fi pod come Saturday which settled in nicely. Yesterday and today, I've noticed three things. 1. Last night, watching a film on Amazon, it kept ...
  • Kath_P's avatar
    Kath_P
    2 years ago

    Hi soxer123, 

    Thanks for coming back and advising that you don't want the engineer visit. If the issues return then pop back and let us know and we can then re check things and look at booking an engineer if it's needed. 

    Many thanks, 

soxer123's avatar
soxer123
On our wavelength
2 years ago

Hello John,  I think I would have noticed that number of disconnects.  I did get up one morning to find the router powered down. I have also lost connection maybe twice.  If you'd kindly keep an eye on things and let me know the outcome, as I said in a PM to you, things appear to have settled down.  Thanks.  Keith

Kath_P's avatar
Kath_P
Icon for Forum Team rankForum Team
2 years ago

Hi soxer123, 

Thanks for coming back and advising that you don't want the engineer visit. If the issues return then pop back and let us know and we can then re check things and look at booking an engineer if it's needed. 

Many thanks,