Upload Speed Help Please

[mb316]

Hi all

I'm hoping someone can help me with issues I am having with my upload speed on my home Broadband (Virgin Media Ireland Fibre 500MB).

I never have an issue with download speeds but every so often my upload speed basically goes to nothing (or a few Kbps). This happens only through WiFi connections. Connected with Ethernet upload speed remains stable.

- Virgin have tested my line and said there are no errors.

- They sent an engineer and replaced the Virgin Media Hub 2.0 a few weeks again and this fixed the problem until yesterday.

- Upload speed has again dropped a few Kbps on WiFi connections

- Frustrated today I went and bought a TPLink AX3000 dual band router, changed the Virgin Media Hub to modem mode and connected to the TPLink router. However the upload speed remains the same on WiFi connections 😭

- Again, wired connections have stable upload speed.

If anyone could offer some insight as to what I can do I would really appreciate it! 🙏

[Tom_W1]

Hi @mb316 thanks for your post although we're sorry to hear of the concerns you've raised here.

We see you've raised concerns about your broadband but we do not serve Irish accounts, so as such we'd advise contacting our Irish colleagues here for further support!
Many thanks