UDP issues on SuperHub3 - collective thread
Hi. I decided to open a collective thread for UDP issues on SuperHub3, as it seems that many users are pestered by them, the impact is high and Virgin Media is not aware or fails to acknowledge the i...
Forum Discussion
My point still stands - that there's no difference in the service customers get from a Hub 3 as they would see from a Hub 5. As and when the bugs are ironed out the Hub 5 has a few benefits (faster speed potential, more D/S channels, Wifi 6 and a 2.5 Gbps ethernet port), those will have no bearing on the alleged chipset flaws.
Andrew-G wrote:My point still stands - that there's no difference in the service customers get from a Hub 3 as they would see from a Hub 5.
What chipset does SH5 use? Because contrary to what you are saying, there are users who had SH3/4 replaced with SH5 resolving their UDP traffic issues
Andrew-G wrote:alleged
You keep using this word, but the issue has been confirmed and replicated by dozens of users just in this thread. Not to mention hundreds of threads on this forum describing similar problems and never getting resolved by VM.
I'm led to believe the SH5 uses a SOC from Broadcom.
Just an FYI. I'm currently on the Superhub 5 trial and can report the device handles udp traffic flows (that would cause my 3 to fall over) like a champ.
Excellent, although it's only a single anecdotal experience, it's hopefully a sign of things to come!
Thats a relief. Would have liked to been on that trial as well although did they offer it to Virgin Business Media accounts or just Virgin Media only ?
Not sure, I'm just normal VM
I wish I had seen this thread sooner. I to have been battling VM with this issue.
https://community.virginmedia.com/t5/Networking-and-WiFi/Frequent-dropouts-last-48hrs/td-p/4639187
Im grateful for all your work fellow VM customers. I will now have to follow the same uphill task of getting this fixed for good.
Please let us know if you'll manage. VM is still refusing to replace my modem with SH5.
- If you can configure your router (assuming you're using the VM supplied box as a modem and have a separate router) to use DNS Forwarding and TLS it will make things significantly better.
Also having MS teams audio issues and packet drops. homehub issues (3.0). It was even worse today on Cisco Voice platform.
